Service Guarantee Policy
We at Amigonet90 can only guarantee internet service quality while in-person/office. We are not responsible for changes to the network made by the providing carrier and have no control over possible network optimization changes enforced by the Provider. We also are not responsible for agreements that are currently in place with the Provider, should they change. Network optimizations being conducted by the Provider such as cell tower de-prioritization are done at the discretion of the Provider. Available for US Residents Only. However, should your service decrease or drop off, please reach out to us. We have multiple providers to utilize to get the best service possible at your primary location.
Billing Policy
Customers are recommended but not required to provide a current credit card for recurring payments. Billing requires current credit card, and contact information to be on file. This information is secured and will not be shared/given to anyone other than the customer on file. Our billing will be adjusted as needed for the services rendered. Billing is done on a month-to-month basis and/or case-by-case payment options. There are LATE fees that will be applied manually as needed to collect proper payment from customers that do not pay on their billing date. These fees are applied at the discretion of the owner of the company. Additional fees/expenses/increases of billing may occur as needed: May be applied in 10 (ten) days cycles for overdue payments. We will do our best to notify customers of any increases in billing, but can’t always guarantee to reach all customers. Customers are encouraged to contact us about these changes/charges to keep their accounts accurate and to avoid any additional costs/fees.
Refunds/Returns/Exchanges Policy
Our refund/returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund, but an exchange may be possible.
To be eligible for a return/exchange, your item must be in the same condition that you received it. It must also be in the original packaging with the power cable and antennas (if applicable).
Please do not send your purchase back to the manufacturer. These units are provided through Amigonet 90 and the manufacturer will NOT refund you.
There are certain situations where only partial refunds are granted:
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit/refund will automatically be applied to your credit card or original method of payment.
— Late or missing refunds
If you haven’t received a refund yet, first check your bank account for the amount. It should come from Partners Satellite.
Then contact your credit card company, it may take some time before your refund is officially posted. Our billing provider states it can take 5-10 business days for refunds to arrive to customers.
If you’ve done all of this, and you still have not received your refund, please contact us at partnerssatellite@gmail.com.
We only replace items if they are defective or damaged for reasons that are NOT due to our error. Please reach out to us via email to start or inquire about an exchange.
To return your product after you have received approval from Amigonet90, you should mail your product to PO Box 889, Brackettville, Tx, 78832.
You will be responsible for paying for your own shipping costs for returning your item(s). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
We do recommend using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Privacy Policy
Who we are
Our website address is https://amigonet90.net.
Comments (if Applicable)
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights do you have over your data
If you have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Akismet Anti-Spam Service
We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).
